Frequently Asked Questions

General questions

Do you offer Payment Plan?

We offer a very flexible payment plan as long as you pay at least 25% upfront. Some features may not be available until full payment has been received such as website, advertising, and items that take time to produce.

Nope! Nothing we do requires you to have good credit. You don't have to have good credit to offer cash advances or anything since these are provided directly to your clients from the bank.

You are not required to sign a non-compete unless you are under a specialty franchise contract.

As long as you are not operating a Sure-Fire Taxes location under a franchise agreement you can use whatever company name you like. It's your business, therefore it's your decision.

You can open as many locations as you like. We offer multi-office discounts at significantly reduced rates.

Your money is automatically direct deposited into your account directly. We don't filter your money at all. Any charges we have are charged directly to you.
Support Options

Sure-Fire offers toll-free customer support including tehnical and tax form related questions. We also offer installation help for single or network installations. We extend our office hours during peak season from Decemeber through April. Please see our contact page for these hours.

We offer a variety of FREE Online Training tools with return walk-throughs and questionaries and also Pre-Recorded walk-throughs avaliable Online. We also offer 1-on-1 training for free as well.
Bank Products

A Bank Product is where you have your tax preparation fees automatically deducted from your clients refund when they can't pay you in cash. This allows you to provide tax preparation services for those that don't have the cash in hand, or in their bank account, to pay for your services.

These are additional fees that most companies charge in order to make more profit off your clients. We do NOT charge service bureau fees on any of our bank products. We have strong morals to not overcharge your clients.

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Bank Products

For your business to succeed, you must have all the tools the major tax offices offer. Bank products is where you have your tax preparation fees deduction from their refund. This allows you to get paid when they can't pay you in cash for your services. Bank products offer other additional benefits as well.

Cash Advances

These allow you to offer your clients money within 24/48 hours after their refund has been submitted. This allows them to get money in their hands way faster than the normal 21 day period with the IRS.

Funding Options

Offer multiple ways for your clients to receive their tax refund. You can print a check in your office, offer direct deposit, provide a prepaid card, or allow them to pick their refund up from Walmart.

Support Hotline

Once you do a return as a bank product, your customers can now look directly on the bank website to track their refund. They can find out when its available to be printed, has been deposited, or ready for pick up.